Genesys

Genesys

Genesys is a global leader in cloud contact center software enabling customer experience orchestration for thousands of enterprises worldwide.

Genesys is an American customer experience and contact center software company. Its Genesys Cloud CX platform is a leading AI-powered cloud contact center solution supporting voice, chat, email, social, and messaging interactions. Genesys serves over 11,000 companies in 100+ countries with omnichannel CX solutions.